Etsy Star Seller checker
Copy six numbers from your Customer service stats page. You get each Star Seller requirement against Etsy’s own target, the one thing to fix first, and the date of your next review. Everything is worked out in your browser — your numbers are not sent or saved. Free, no signup.
Next: processing time and the ship-by date · when a buyer can open a case
The badge is about service. Whether a buyer clicks is about the listing. Growtsy’s Listing Analysis reads one of your listings against live Etsy data and tells you the one thing to change first.
Analyze a listing free →Etsy Star Seller requirements
From Etsy’s help pages “How to Become a Star Seller” and “What are Etsy’s Customer Service Standards?”. The Star Seller target is the bar for the badge; the minimum standard is the bar every seller has to clear.
| Area | Star Seller target | Etsy’s minimum standard |
|---|---|---|
| Message response rate | Reply to 95% of first messages within 24 hours | Reply to 80% of first messages within 48 hours |
| On-time shipping & tracking | 95% of orders on time, with tracking or an Etsy label where required | 80% of orders on time; tracking not required |
| Reviews | Average rating 4.8+ | Under 40 reviews: no more than 4 of 3 stars or less. More than 40: under 10% |
| Case rate | Meet the minimum standard | Under 300 completed orders: no more than 3 cases refunded. 300+: under 1% |
| Orders and sales | At least 5 orders and $300 in sales, past 3 months | |
| Time on Etsy | 90 days since your first sale |
Etsy’s words
You’re eligible to become a Star Seller starting 90 days after your first sale – as long as you’ve met our customer service standards for the month, and received at least 5 orders and $300 in sales over the past 3 months.
Message response rate: reply to 95% of first messages in a thread within 24 hours
On-time shipping & tracking: 95% of orders ship on time, with valid tracking or a shipping label purchased on Etsy (when required)
Average review ratings: 4.8+
Star Seller eligibility is reviewed on the 1st of every month based on your customer service stats over the past 3 months.
What counts — and what doesn’t
The Message response rate only applies to the first message in a conversation.
Messages sent through temporary or recurring weekly auto-replies also count toward Message response rate.
An auto-reply while you are away is a reply.It’s always a best practice to add tracking when you can, but it’s not required to meet this standard. You will need to add tracking on eligible orders to earn Star Seller badges.
To meet the case rate standard, we only look at cases opened by buyers where a refund was taken from your Payment account.
Not counted: orders over $250; orders eligible for Etsy Purchase Protection; orders that you refunded before the buyer opened a case.
Does Star Seller help in search?
Not directly. Etsy: “Star Seller badges do not directly impact your search ranking.” Missing the minimum standards is the part that can cost you: “If you fall short of one or more of these standards, you risk lowering your search visibility.” So if a number is below the minimum, that comes first — the checker puts it at the top. For everything else that decides whether a listing shows up: why an Etsy listing doesn’t show in search.
Common questions
What are the Etsy Star Seller requirements?
Over the past 3 months: reply to 95% of first messages within 24 hours, ship 95% of orders on time with tracking where required, keep an average review rating of 4.8 or higher, and have at least 5 orders and $300 in sales. You become eligible 90 days after your first sale, and you must also meet Etsy’s minimum customer service standards. Etsy: “You’re eligible to become a Star Seller starting 90 days after your first sale - as long as you’ve met our customer service standards for the month, and received at least 5 orders and $300 in sales over the past 3 months.”
When does Etsy check for Star Seller?
On the 1st of every month. Etsy: “Star Seller eligibility is reviewed on the 1st of every month based on your customer service stats over the past 3 months.” and “It may take up to 24 hours for your badge to appear on your shop and Star Seller dashboard.”
Does Star Seller improve my Etsy search ranking?
Not directly. Etsy: “Star Seller badges do not directly impact your search ranking.” Falling below the minimum standards is different: “If you fall short of one or more of these standards, you risk lowering your search visibility.”
Do auto-replies count toward message response rate?
Yes. Etsy: “Messages sent through temporary or recurring weekly auto-replies also count toward Message response rate.” Only the first message in a thread counts: “The Message response rate only applies to the first message in a conversation.”
Do I need tracking to be a Star Seller?
For the badge, yes, on eligible orders. Etsy: “It’s always a best practice to add tracking when you can, but it’s not required to meet this standard. You will need to add tracking on eligible orders to earn Star Seller badges.”
What happens if I am not a Star Seller?
Nothing, as long as you meet the minimum standards. Etsy: “If you’re not a Star Seller, you won’t be penalized.”
Are my numbers sent anywhere?
No. The checker runs in your browser and nothing you type is sent or saved. We count anonymously that the page was used and which result it gave, so we can tell whether the page earns its place.
Great service keeps buyers. The product brings them.
Growtsy reads live Etsy market data and tells you whether a product is worth making before you make it — List now, Add value first, Fix visuals first, Reposition price or Skip this one. One verdict, one full listing and three AI photos, free.
Start free →Requirements quoted from Etsy’s help center (8 Oct 2026 and 15 Feb 2026 copies). · Etsy listing checker · Etsy shop audit · Etsy listing limits · All free tools